Piecing Together the Puzzle: Mobility as a Service from the User and Service Design Perspectives
Submitted by Hilary on Tue, 13/10/2020 - 05:26Many regions are seeking to improve mobility choices for citizens, both in congested city settings and poorly connected peripheral communities. Mobility as a Service (MaaS) is increasingly presented as a possible solution, yet beyond pilot level there are no examples to date of what a successful implementation of MaaS might look like. This paper reviews pilot studies and ongoing research into the user perspective on MaaS and the lessons learned thus far.
Attach document:
Number of Pages:
28
Publisher:
OECD/ITF
City:
Paris
Date of Publication:
Thursday, 28 January 2021
Publication Type:
OECD bookshop link:
https://doi.org/10.1787/1c7b4c5b-en