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Towards Seamless Public Transport

Public transport is presently undergoing transformations towards achieving more seamlessness. A new dynamic is particularly noticeable in the areas of ticketing, network design and institutional coordination. Essential considerations of these developments for users, operators and governments were discussed at a joint seminar of the International Transport Forum and the Korean Transport Institute in March 2012. Some policy-relevant conclusions are presented here, notably:

  • E-ticketing opens up new opportunities to users and operators, as well as governments; 
  • Bank account-based ticketing enables universal payments, both nationally and internationally; 
  • Careful network design that exploits network economies can give rise to a ‘virtuous cycle’ for public transport systems; 
  • The success of e-ticketing and network design depends on good institutional coordination, which is based on a strong political will and an effective tendering system.
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