Transport and Covid-19: responses and resources

Integrating Public Transport into Mobility as a Service

Summary and Conclusions

This report examines the potential impact of Mobility as a Service (MaaS) on how passenger transport is currently organised. MaaS is a model for supplying a wide range of passenger transport services through a single, digital customer interface. In its most ambitious form, it integrates different transport, information and payment services into a smooth and reliable customer experience. The report assesses the regulatory and governance requirements for integrating MaaS with public transport and ensuring it delivers more sustainable urban mobility, focusing on the role of public transport authorities.

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Policy Insights

  • Adopt a light and flexible regulatory approach that allows Mobility as a Service to evolve.
  • Integrate the governance of Mobility as a Service into broader sustainable mobility policies.
  • Allow public transport operators the freedom to negotiate with Mobility as a Service providers.
  • Create data-sharing frameworks that are as open as possible, as constrained as necessary.
  • Define common building blocks for sharing data within a Mobility as a Service eco-system.

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